Member Features Quick Reference

Quick Guide

Fast reference for all member management features. Find what you need quickly!

🎯 For COP Members (All Users)

Viewing Member Directory

  1. 1. Navigate to your COP → Members tab
  2. 2. View statistics card at top showing:
    • • Total members
    • • New members (30 days)
    • • Admins/Editors count
    • • Active today count

Finding Members

Search Box

Type name, email, title, organization for instant results

Role Filters

Click ALL, OWNER, EDITOR, MEMBER, or VIEWER buttons to filter

Sort Dropdown

Choose Name (A-Z), Recently Joined, or Role hierarchy

💡 Tip: Combine filters for precise results

Interacting with Members

Each member card has action buttons:

Profile

View full profile

Message

Start direct conversation

Email

Send via default client

Keyboard Shortcuts

TabNavigate between member cards
EnterView selected member's profile
Shift+TabNavigate backwards

👑 For COP Admins/Owners

Managing Member Roles

  1. 1. Find the role dropdown next to member's name (badge)
  2. 2. Select new role: Viewer, Member, Editor, or Owner
  3. 3. Changes save automatically with confirmation

Permission Notes:

  • • Only owners/super admins can assign Owner roles
  • • Cannot change your own role
  • • Original COP owner's role is locked

Inviting Members

Single Invite

  1. 1. Click "Invite Member" button
  2. 2. Choose "Single Invite" mode
  3. 3. Enter email address (required)
  4. 4. Add recipient name (optional)
  5. 5. Add custom message (optional)
  6. 6. Click "Send Email Invitation" or "Generate Invitation Link"
  7. 7. View pending invitations with "View Pending" button

Bulk Invite (NEW!)

  1. 1. Click "Invite Member" button
  2. 2. Choose "Bulk Invite" mode
  3. 3. Enter emails (comma or line-separated):
    [email protected], [email protected] [email protected] [email protected]
  4. 4. Add custom message (optional - applies to all)
  5. 5. Review email count
  6. 6. Click "Send X Invitations"
  7. 7. Confirmation shows success/failure count

Removing Members

Single Removal

  1. 1. Find member card
  2. 2. Click red "Remove" button
  3. 3. Confirm in dialog
  4. 4. Member removed with notification

Bulk Removal

  1. 1. Check boxes next to members to remove
  2. 2. Use "Select All" for all filtered results
  3. 3. Floating action bar appears at bottom
  4. 4. Click "Remove" button
  5. 5. Confirm bulk removal
  6. 6. Watch progress as members are removed

Exporting Member Data

Export All Members

Click "Export CSV" button in top-right corner

Export Selected Members

  1. 1. Select members with checkboxes
  2. 2. Click "Export" in floating action bar
  3. 3. CSV downloads with: Name, Email, Role, Join Date, Title, Organization, Location

💡 Tip: Use filters first, then export for specific subsets (e.g., "Export all Viewers")

📊 Understanding Activity Indicators

Active Now

Seen in last 5 minutes

Active Today

Seen in last 24 hours

Inactive

No recent activity

📱 Mobile Features

View Mode Toggle

Grid View (Default)

Multi-column layout: 3 on desktop, 2 on tablet, 1 on mobile

List View

Single column, compact layout - better for scrolling long lists

Switch using the toggle button in top-right corner

💡 Quick Tips

Filter Before Bulk Actions

Use role filters to narrow down members before selecting all for bulk operations

Custom Invitation Messages

Personalized messages improve invitation acceptance rates

Use Direct Messages

DM feature is faster than email for quick questions within the platform

Export for Backups

Regularly export your member list for offline records

⚡ Common Tasks (Speed Guide)

Find all inactive members

Filter → ALL → Sort → Recently Joined → Look for gray activity indicators

Send message to all editors

Filter → EDITOR → Export CSV → Use emails for group message

Clean up viewer accounts

Filter → VIEWER → Select All → Review → Bulk Remove

Invite team from spreadsheet

Copy email column → Bulk Invite → Paste → Add custom message → Send

📚 Related Documentation

Complete User Guide →

Detailed explanations of all member management features

Technical Documentation →

For developers: API docs, architecture, and troubleshooting

← Back to Documentation
Last Updated: October 14, 2025